Everything we do — and don't do — when it comes to collecting, using, and protecting your personal data, explained clearly and transparently. At 9xbajee, your privacy is our top priority.
A quick overview of how 9xbajee keeps your information safe
9xbajee (hereinafter referred to as "we", "us", or "the Platform") takes your privacy very seriously. This Privacy Policy explains what information we collect when you use the 9xbajee platform, how that information is used, and how your data is kept secure.
This Privacy Policy applies to the 9xbajee website, mobile application, and all related services. By visiting the website, creating an account, or using any of our services, you are considered to have accepted this Privacy Policy.
Core Principles: 9xbajee believes your personal data belongs to you. We only use the information that is necessary to provide you with a better experience — nothing more.
This policy was written in Bangla for the convenience of our Bangladeshi users. If anything is unclear, you are welcome to speak directly with our support team.
9xbajee collects two types of information — what you provide directly and what is gathered automatically.
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Email Address | Account Communication & Security | Yes |
| Mobile Number | OTP Verification & Security | Yes |
| National ID / Passport | KYC Verification | For Withdrawals |
| Payment Information | Deposit & Withdrawal Process | Yes |
| Address | Legal Verification | When Required |
9xbajee uses your data solely for specific, legitimate purposes. We never use your information for anything else without your consent.
Our Promise: 9xbajee uses your data only to deliver a better experience for you. Your information is never shared with advertising companies or data brokers.
9xbajee does not sell or rent your personal data to third parties. However, limited information may be shared in certain specific circumstances:
In each of the above cases, only the minimum necessary information is shared. No third party may use that data for their own purposes.
9xbajee uses cookies on its website. Cookies are small data files stored in your browser that help enhance your experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login Sessions, Security Tokens | Cleared at end of session |
| Functional Cookies | Language Preferences, Interface Settings | 1 Year |
| Analytics Cookie | Page Visit Statistics (Anonymous) | 6 months |
| Security Cookie | Fraud Detection | 30 days |
You can disable cookies at any time through your browser settings. However, turning off essential cookies may prevent some features of the platform from functioning properly.
9xbajee uses the latest technology and best practices to protect your data. Our security operates across multiple layers:
You Can Help Too: Use a strong password, never share your login credentials with anyone, and avoid logging in over public Wi-Fi.
As a 9xbajee user, you have several important rights over your personal data. Contact us at any time to exercise them.
To exercise any of the rights listed above support@9xbajee.netSend us an email. We will respond within 30 days of receiving your request.
9xbajee strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal information from children or minors.
If you believe a minor is using our platform, please notify us immediately.
9xbajee uses certain third-party game providers and payment services on its platform. These third parties operate under their own privacy policies, and 9xbajee is not responsible for their practices.
Please Note: When you leave the 9xbajee platform and visit a third-party site, that site's own privacy policy will apply. 9xbajee bears no responsibility in such cases.
9xbajee does not retain your data longer than necessary. Retention periods vary depending on legal obligations and service requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of the active account + 5 years | Legal Requirements |
| Transaction Records | 7 years | Financial Regulations |
| KYC Documents | 5 Years After Account Closure | Regulatory Requirements |
| Gaming History | 3 Years | Dispute Resolution |
| Support Conversations | 2 Years | Service Quality Improvement |
| Log Files & IP | 90 Days | Security Analysis |
Once the retention period expires, data is securely deleted or anonymised so it can no longer be used to identify anyone.
9xbajee may update this Privacy Policy from time to time. We will notify you in advance of any significant changes.
The date of the latest update is always shown at the top of this page. Contact support if you would like to view a previous version.
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact our Data Privacy Team directly:
| Contact Methods | Description | Response Time |
|---|---|---|
| Support@9xbajee.net | Within 48 Hours | |
| Live Chat | Platform Live Chat Support | Instant (24/7) |
| Help Center | Help Center Page | Always Available |
When contacting us by email, write "Privacy Request" in the subject line and send from your registered email address. This helps us respond faster.
Our Commitment: 9xbajee takes your privacy requests very seriously. No complaint or query is ever left unaddressed.
Your data is fully protected at 9xbajee. Register today and enjoy an exciting gaming experience on a platform you can trust.