9xbajee Terms & Conditions — Know Your Rights and Responsibilities

9xbajee (hereinafter referred to as the "Platform") is an online gaming and betting service provider. These terms and conditions apply to all use of the Platform's services. By visiting the website, opening an account, making a deposit, or participating in any game, you are deemed to have accepted these terms.

9xbajee's terms and conditions may be updated from time to time. You will be notified of any changes via email or an in-platform notice. Continued use of the platform after any update will be considered acceptance of the revised terms.

If you do not agree with any part of these terms, please refrain from using the 9xbajee platform and contact our support team.

To open an account on 9xbajee, you must meet the following requirements:

• You must be at least 18 years of age.
• All information provided at the time of registration must be truthful, accurate, and up to date.
• Each person may register only one account. Opening multiple accounts using the same device, IP address, or identity documents is strictly prohibited.
• Your login credentials (username and password) must be kept strictly confidential. You may not allow anyone else to access your account.
• A copy of your national ID or passport may be required for verification.

KYC (Know Your Customer) Verification

9xbajee follows a KYC process to ensure security and financial protection. Identity verification is mandatory before making a withdrawal or depositing above a specified amount. Withdrawal requests cannot be processed until verification is complete.

9xbajee supports popular payment methods in Bangladesh. Please keep the following in mind when making a deposit:

Deposits must be made using your own payment method only. Payments from third-party accounts will not be accepted and a refund may not be possible in such cases. All deposits must be made in Bangladeshi Taka (BDT).

Withdrawing from 9xbajee is a simple and transparent process. However, the following conditions must be met:

• Your account must be fully verified (KYC complete) before you can make a withdrawal.
• Minimum withdrawal amount is ৳1,000.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Withdrawing while a bonus is active may result in the bonus being cancelled.
• Mobile Pay, Nagad, and Rocket transactions are typically processed within 15 minutes to 24 hours.
• Bank transfers may take 1–3 business days to process.

9xbajee regularly offers bonuses and promotional deals. Each bonus comes with specific terms, and reading those terms before claiming any bonus is mandatory.

General Bonus Rules

• Each bonus carries a wagering requirement (typically 10–30x the bonus amount).
• Withdrawals from bonus funds are not permitted until wagering requirements have been completed.
• All bonuses have an expiry date. Any unused bonus will be automatically forfeited once it expires.
• The welcome bonus is available once only, on your first deposit.
• Any attempt to abuse bonuses or claim bonuses through multiple accounts will result in account closure.
• 9xbajee reserves the right to modify or cancel any promotion at any time.

For more details on bonuses, visit the Promotions page or get in touch with our support team.

All bets and games on 9xbajee are conducted in accordance with international standards. Each game has its own rules, which are detailed on the respective game page.

• Once a bet is confirmed, it cannot be changed or cancelled. However, a cash-out option may be available in certain cases.
• If a technical error affects the outcome of any bet or game, 9xbajee reserves the right to void that bet.
• For Sports Betting, bets will be refunded if an event is cancelled.
• If a technical error is detected that affects the outcome of a game, the relevant round will be voided and stakes will be refunded.
• Maximum bet limits vary by game and event. Full details are available on the respective game page.

9xbajee believes gaming should be a source of entertainment, not addiction. That's why we place the highest priority on responsible gaming and offer a range of tools to help keep our users safe.

• Deposit Limit: Option to set daily, weekly, or monthly deposit limits.
• Session Timer: Automatic logout after a set period of inactivity.
• Cooling-Off Period: Take a break from gaming for a set period of time.
• Self-Exclusion: Option to permanently close your account.
• Age Verification: Strict verification to prevent minors from accessing the platform.

For support with gaming addiction, please visit our Responsible Gaming Page View or contact support directly.

The following activities are strictly prohibited on the 9xbajee platform:

• Using multiple accounts to claim bonuses or promotional offers.
• Using fraudulent payment methods, such as chargebacks or unauthorized credit cards.
• Money laundering or any other illegal financial activity.
• Using software or bots to place automated bets.
• Attempting to breach or hack the platform's systems.
• Engaging in fraudulent behaviour or making threats towards other users.
• Operating an account on behalf of a minor.

9xbajee takes the security of your personal information very seriously. To learn how we collect, store, and use your data, please refer to our Privacy Policyfor full details.

• Your personal information will never be sold to third parties.
• All payment information is secured with 256-bit SSL encryption.
• In cases of legal obligation (such as money laundering investigations), information may be shared with the relevant authorities.
• You have the right to request access to, correction of, or deletion of your data.

9xbajee is not liable for the following:

• If a game or bet is affected by loss of internet connection or a technical issue.
• Issues arising from third-party providers (payment providers, game developers).
• If someone gains unauthorized access to your account because you shared your login credentials.
• Service interruptions due to force majeure events (natural disasters, government restrictions, pandemics).

9xbajee's total liability shall not exceed your account's current balance under any circumstances.

9xbajee reserves the right to suspend or permanently close an account in the following circumstances:

• Violation of these terms and conditions.
• Failure to pass KYC verification or providing false information.
• If there is suspicion of fraudulent or deceptive activity.
• For investigation of financial irregularities.
• At the user's own request (self-exclusion).

You may request to close your account at any time. Any verified balance remaining in the account will be refunded, but all active bonuses will be forfeited.

For any complaint or dispute, 9xbajee follows the process outlined below:

• Step 1: Start by submitting your complaint to our support team via email or live chat.
• Step 2: An initial response will be provided within 48 hours of receiving your complaint.
• Step 3: Complex cases will be thoroughly investigated and resolved within 7 business days.
• Step 4: If you are not satisfied with the resolution, you may escalate the dispute to an independent third-party mediator.

To file a complaint, email us at: support@9xbajee.net

9xbajee reserves the right to amend, supplement, or revoke these terms and conditions at any time. Users will be notified via email or an in-platform notice at least 7 days before any changes take effect.

In emergency situations (such as legal or security-related matters), terms may be updated without prior notice. Continued use of the platform after new terms are published will be considered your acceptance of those changes.

These terms and conditions are governed in accordance with the regulations of international gaming licensing authorities. In the event of any legal dispute, the jurisdiction of the relevant licensing authority shall apply.

9xbajee advises all users to comply with their local laws. Users are solely responsible for understanding and adhering to any local restrictions regarding online gaming.

For any questions or clarifications regarding our terms and conditions, please get in touch with us: